Managing the Operational, Staffing & Scheduling Challenges of the Pandemic

  • Date:

    This event was recorded July 9, 2020 and is now available for on demand viewing.

  • Duration:

    1 Hour.
  • CEU:

    A certificate of attendance will be offered.
  • Presented by:

    Jonathan D. Washko, MBA, FACPE, NRP, AEMD, Assistant Vice President for Prehospital Innovation, Center for Emergency Medical Services, Northwell Health System
    Brian Levinsky, Manager, Training and Performance Improvement, Center for Emergency Medical Services, Northwell Health System
    Abdo Nahmod, Assistant Vice President, Northwell Health
  • Register for the Webcast: Managing the Operational, Staffing & Scheduling Challenges of the Pandemic

During this time of crisis, we have seen innovation happen very quickly. We should carry this into our culture going forward. The operational impact on crew and patient safety as well as staffing and resource management was not staggering. Our EMS team members demonstrated incredible ingenuity, dedication, humanity and courage, and our management team learned how to make innovation happen very quickly. By successfully scheduling and revising crew schedules on an ongoing basis to manage 911 response, hospital decompression and patient-to-resource load balancing efforts at the epicenter in Queens NY, we were able to save thousands of lives through amazing teamwork.
 
Sound operational management practices, the use of a centralized command and control structure and leveraging the latest in communications, data, scheduling and resource coordination technologies enabled our EMS system to be successful. We were successful because we were adaptable, nimble and ready to face any evolution of the pandemic on an ongoing basis. We will share our experiences in this important Webcast and discuss how we should carry this into our culture going forward.

Presented by:

Jonathan D. Washko, MBA, FACPE, NRP, AEMD

Assistant Vice President for Prehospital Innovation, Center for Emergency Medical Services, Northwell Health System

Presented by:

Brian Levinsky

Manager, Training and Performance Improvement, Center for Emergency Medical Services, Northwell Health System

Presented by:

Abdo Nahmod

Assistant Vice President, Northwell Health