Connect 2019 Conference Highlights

LAKEVILLE, MN — ImageTrend, Inc. 11th annual Connect Conference came to a close on Friday, July 26. The event featured more than three days of education, networking with peers and recognition of Hooley Award finalists and research posters. Attendees comprised of users and administrators of the company’s software solutions and hailed from 42 states.

Highlights of the conference included Wednesday’s keynote speaker, Capt. Michael Wright, head of Milwaukee Fire Department’s mobile integrated healthcare program, who spoke about the importance of data to prevent disease outbreaks and provide the appropriate level of care for the health of a population. Thursday’s keynote speaker was Kevin Hines, a mental health advocate who was diagnosed with bipolar disorder at 17 and is one of only 34 to survive jumping from the Golden Gate Bridge. Kevin’s message of living mentally healthy comes at a time when first responders as an industry are taking notice of the toll a high-stress career can have on one’s mental well-being and recognizing patients coming into their care who are dealing with mental illness.

The poster session, in its second year at Connect, displayed research projects from contributing attendees and their teams. Research topics included EMS response to behavioral health crisis, pre-hospital hemorrhage control and barriers to ePCR reporting.

Attendees celebrated in recognition of the Hooley Award finalists and their contributions to innovation, service to the community and pushing forward in the new frontier. One winner was selected in each category by a panel of industry leaders.

Each year ImageTrend also reveals new innovations and portions of the product roadmap. Among the new features is the ability to view historical medical device images for comparison, such as 12-lead EKG. The feature, which was released in June, allows clinicians to compare current and past waveforms for a patient and note relevant changes.

Also unveiled at Connect was the research into the Health of Our Emergency Responders: A CrewCare Report. The CrewCare report is the first report to analyze over a year’s worth of data collected from the CrewCare app. The purpose of the report was to focus on first responder mental well-being. The report breakdowns the factors contributing to stress, reviews thoughts on support, and looks at career burnout.

Next year’s ImageTrend Connect Conference will be July 22-24, 2020.


2019 Hooley Award Winners Announced at Connect

(Photo: ImageTrend, Inc.)

Hooley Award winners (left to right): Mike Hilley, Lori Boland, Jesus Rivera.


ImageTrend, Inc. announced the winners of the 2019 Hooleyâ„¢ Awards at the 11th annual ImageTrend Connect Conference. The Hooley Awards celebrate innovative ideas and programs in the EMS, fire and healthcare industries. Nominees were narrowed down to a field of nine finalists — three in each of three categories — from which the winners were selected by a panel of third-party judges. Judges cast votes via secret ballot for each category. ImageTrend extends congratulations to the nominees, finalists and winners of the Fifth Annual Hooley Awards.


Innovation Award

To recognize those who are serving in a new or innovative way to meet the needs of their organization, including developing programs or solutions to benefit providers, administrators, or the community.

Winner: Jesus Rivera, City of Surprise Fire-Medical Department (Arizona)

Surprise Fire-Medical Department and Jesus Rivera have been instrumental in bringing the Treat & Refer program to Arizona. This innovative concept is an alternative pay model that goes beyond the typical pay-per-run model. As part of the program, follow-up with the patient is required. To assist with this process, Jesus used the CQI module within ImageTrend Elite to create a specific workflow to ensure protocols were followed. By doing this, they are able to prove follow-up has been completed and close the loop; providing the evidence needed to be paid under the Treat & Refer Program.


“¢ Eric Anderson, Department of Health Services, Wisconsin

“¢ Chelsea Dubie, Department of Health, Vermont

“¢ Jesus Rivera, City of Surprise Fire-Medical Department, Arizona


New Frontier Award

To recognize those that are going above and beyond the call of duty, and breaking new ground or serving in a humanitarian way.

Winner: Lori Boland, Allina Health EMS (Minnesota)

Lori spent more than 10 years analyzing data from cardiovascular disease cohort studies before transitioning to work in the hospital setting. Starting with an interest in prehospital and how it affected care delivered at the hospital, Lori paved the way in bringing epidemiology to EMS. Her primary research interest is the prehospital management of sudden cardiac arrest, including the role of mechanical compression, the use of transthoracic impedance data to evaluate CPR quality, and system adherence to guidelines. Lori focuses on collaboration, and tends to take the “it takes a village” approach to research, ensuring that all angles are adequately analyzed.


“¢ Nicholas Adams, Cobb County, Georgia

“¢ Lori Boland, Allina Health EMS, Minnesota

“¢ Benjamin P. Thelen, Milwaukee Veterans Administration Hospital, Wisconsin


Service Award

Considers how data is being used to further the safety of their community or reach community goals, and acknowledges the fact that data is boundless, and can be used in any number of ways for the benefit of society.

Winner: Mike Hilley, Whatcom County (Washington)

Whatcom County has made notifying local clinics about arriving overdose patients a priority. Using integrated solutions, they are able to alert a local clinic about ePCRs involving overdoses. Within 1-2 hours of the clinic team receiving an alert from ImageTrend Continuum, there is a face-to-face intervention with the patient where they look to refer or enroll that patient into the Community Paramedicine program. Whatcom County is making strides in using data and technology to benefit the community, patients and providers. Real-time alerts and critical timeliness of reaching patients is saving lives.


“¢ Todd Donovan, Derry Fire Department, New Hampshire

“¢ Mike Hilley, Whatcom County, Washington

“¢ J.D. Postage, Violet Township, Ohio

Hooley Award Judges

Judges were chosen as subject matter experts who are well-versed in the fields represented by nominees. This five-person panel voted for the winner in each category.

“¢ AJ Heightman – JEMS and EMS Today Editor Emeritus

“¢ Hilary Gates – EMS World Senior Editorial and Program Director

“¢ Dr. Michael Wilcox – Clinical Associate Professor, Medical Advisor

“¢ Greg Friese – EMS1/FireRescue1 Editor-in-Chief

“¢ Bobby Halton – Fire Engineering Editor-in-Chief

The Sixth Annual Hooley Awards will be presented during the next Connect Conference, which will be July 22-24, 2020. For more details, click here.

Winners of Second Annual Poster Session Announced

(Photo: ImageTrend, Inc.)

Poster Presenters (left to right): Chelsea Dubie, Barbara Stepanski, Eric Anderson, Amber Viitanen. Not pictured: Adrienne Lefevre.


ImageTrend, Inc. is pleased to announce the winners of the Poster Session from ImageTrend Connect 2019. Participants demonstrated what they are doing to make an impact within their community using original research, interventions, data analysis, new programs, or calls to action. Posters were available throughout the conference as a process sharing and ideating opportunity for all attendees, and each were presented during the conference’s Hooley Short session, which focuses on brief presentations of ideas or initiatives from attendees. A panel of judges took on the duty of awarding the top three. The winners are:

1st Place

Breaking Free from the Restraints: Transforming Colorado’s EMS Response to Behavioral Health Crisis, represented by the Colorado Department of Public Health and Environment. Authored by Amber Viitanen & co-authors.

2nd Place

Leveraging Emergency Medical Service Data to Inform Pre-Hospital Hemorrhage Control Practice and Policy, represented by the Wisconsin Department of Health Services. Authored by Eric Anderson.

3rd Place

An Investigation of Perceived Barriers to Electronic Patient Care Record (ePCR) Reporting by EMS Transport Provider Agencies to the Illinois Department of Public Health (IDPH), represented by the CDC Foundation and the Illinois Department of Public Health. Authored by Adrienne Lefevre & co-authors.

“The research presented was phenomenal, interesting and necessary in order to advance our industries,” said Morgan Anderson, Epidemiologist at ImageTrend. “Their contributions make an impact in our communities and highlights the important work that is being doing by emergency responders every day.”

The poster session is one of the many networking and educational events of ImageTrend Connect, which occurred July 24-26, 2019. The conference attracts attendees from across the country for three days of education, networking and discussion around the use of data.


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