Higher Pay, More Staff Help AMR Improve Response Times in Knox County (TN)
American Medical Response (AMR) told Knox County Commissioners it has achieved significant improvements in ambulance response times.
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Response Times
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Buffalo (NY) Weighs Nurse Navigator Program to Improve Ambulance Response
Buffalo leaders are pushing for a new program called nurse navigation to improve ambulance response times and reduce the strain on emergency medical services (EMS).
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FDNY Dispatch System Under Scrutiny After Bronx Man Dies Waiting 19 Minutes for Ambulance
A 24-year-old Bronx man, Nick Costello, died in December 2023 after waiting nearly 20 minutes for an ambulance—despite multiple paramedic units being stationed less than…
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Winthrop (MA) Revamps EMS; Firefighters Train as Paramedics
Winthrop is revamping its emergency response system following a Boston Globe article that looked at ambulance shortages and overworked emergency crews.
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Decatur (AL) Ambulance Penalized Over Response Times
Decatur Morgan Hospital's ambulance service now must decide whether to appeal another $5,000 fine and five-point penalty for failure to meet the city's response-time requirements.
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Time to Evolve Our Approach
It's time to bust some long-standing myths about EMS and embrace smarter, more effective strategies.
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Is This NY Plan to Launch Ambulance Service a ‘Better Service’ or ‘Disaster in the Making’?
The Town of Tonawanda started its own ambulance service over concerns about response times from the private company that currently serves the town.
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NY Ambulance Service Says NY Town’s Claims on Response Times are ‘False, Defamatory’
The company sent a “cease-and-desist” letter to Tonawanda Supervisor Joseph Emminger last week.
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AMR Reports Improved Response Times, But Challenges Remain in Multnomah County (OR)
AMR has reported modest improvements after reaching a compromise with Multnomah County to lower its staffing requirements.
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Frequency and Type of National Emergency Medical System Delays From 2017–2022
The data shows EMS is not compliant with National Fire Protection Association standards, delaying patient care in the prehospital setting.
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Manhattan (NY) Emergency Response Times at Record Highs as Congestion Worsens: Report
The FDNY’s medical emergency response time has soared in 10 years, up from 8 minutes and 19 seconds to 14 minutes and 16 seconds.
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16 EMS Groups Publish Joint Statement on EMS Performance Metrics – Beyond Response Times
The joint statement encourages EMS systems and community leaders to implement an approach to EMS system performance.
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