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Communications & Dispatch
Communications & Dispatch
The Latest
EMScapades: You Were the Chosen One!
Before he went to dispatch, they also watched a lot of Star Wars movies on shift too.
1 min read
Commentary
EMS Operations
Exclusives
911 Calls from Trump Rally Shooting Reflect Chaos and Calm
Firefighter Corey Comperatore, a 50-year-old spectator at the rally, was killed in the shooting.
3 min read
Major Incidents
News
Work Set to Begin on New St. Louis (MO) Dispatch Center
A combined dispatch center to house police, fire and EMS dispatchers under one roof has been a goal of city leaders across mayoral administrations.
6 min read
EMS Operations
News
33 First Responders from GMR to Receive the EMS Industry’s Highest Honor
The Stars of Life Honorees will be recognized by the American Ambulance Association in Washington D.C. in November.
3 min read
Admin/Leadership
News
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More Communications & Dispatch
Centre County (PA) Telecommunicator Gets ‘Stork Award’ after Help with Roadside Delivery
Keara Tice was honored with a stork pin and certificate for her role in the birth of a healthy baby girl.
3 min read
EMS Operations
News
Lexington (KY) Launches Team to Respond to Crisis Mental Health Calls
The Lexington community-based crisis response team will start in the next few weeks thanks to a $850,000 state grant.
4 min read
Mobile Integrated Health and Community Paramedicine
News
U.S. 911 System Is On the Brink of Its Own Emergency
Several 911 outages have hit at least eight states this year. They're emblematic of problems plaguing emergency response communications.
6 min read
EMS Operations
Flight Ambulance Operations
Ground Ambulance Operations
FCC Looks to Quicken Transition to Next Generation 911
Federal regulators have adopted the first nationwide NG911 transition rules.
2 min read
EMS Operations
News
Regional Resiliency Initiative Ensures Uninterrupted 911 Services in Pacific Northwest
Snohomish County 911 and Valley Com 9-1-1 have partnered to assure continuity of emergency communications.
3 min read
News
Big Change in the Works for Mental Health Crisis Call System
The Federal Communications Commission approved starting the process of getting wireless providers to have 988 calls “geo-routed.”
8 min read
Mental Health and Wellness
Social Gaming Network as an Operational Platform for Emergency Medical Services
The University of Delaware Emergency Care Unit incorporated Discord into its operational workflow and increased efficiency and adaptability.
15 min read
Admin/Leadership
Exclusives
PA Emergency Dispatch System Down for Days Due to Cyberattack
The computer-aided dispatch (CAD) system for Bucks County, Pennsylvania, has been down for days after a cyberattack, according to news reports.
1 min read
Admin/Leadership
News
Using Video Simulation Training to Improve Telecommunicator-Directed Bystander CPR
12.19.2023
6 min read
Cardiac & Resuscitation
Exclusives
Patient Care
AI Bots Are Helping 911 Dispatchers with Their Workload
10.17.2023
9 min read
Admin/Leadership
News
IA Paramedic Fired after She Deliberately Delayed Response to 911 Call
10.12.2023
3 min read
Admin/Leadership
News
Thorne Ambulance Working on Communications Challenges in Bamberg County (SC)
08.24.2023
5 min read
Admin/Leadership
News
Words Matter: The Plight and Passion of the Public Safety Answering Point, with Implications for Mobile Medicine
08.23.2023
10 min read
Commentary
EMS Operations
Exclusives
Isn’t It Ironic that Saying the Same Things Separately Limits Our Chances of Success?
08.18.2023
9 min read
Admin/Leadership
Commentary
Exclusives
FirstNet Authority Awards Inaugural Patriot Award for Pioneering Use of FirstNet
07.12.2023
2 min read
Admin/Leadership
News
New FirstNet Cell Sites in the Black Hills Support First Responders
05.25.2023
4 min read
EMS Operations
Industry News
News
10 Ways to Honor the Country’s Public Safety Telecommunicators
04.11.2023
4 min read
Admin/Leadership
News
Video Livestreaming Added to Whitfield County (GA) 911 Calls
03.21.2023
2 min read
Admin/Leadership
News
Austin-Travis County (TX) EMS Earns Award for Dispatch Excellence
06.23.2022
4 min read
Admin/Leadership
News
Politicians Mark National Public Safety Telecommunicators Week
04.13.2022
1 min read
Admin/Leadership
Videos
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