Some 911 Calls in ND Can Now Be Transferred to Crisis Hotline
Some 911 calls made across North Dakota from distressed callers who are not a threat now can be transferred to a crisis hotline.
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10 Ways to Honor the Country’s Public Safety Telecommunicators
Here are some highlights of National Public Safety Telecommunicators Week activities across the country.
FCC Proposes Rules to Promote Reliable Access to 988 Lifeline
The FCC is seeking comment via the FCC’s Electronic Comment Filing System (ECFS) by February 26, 2023.
FCC Seeks Comments on 911 Call Routing
The FCC and Homeland Security is currently seeking comments to improve the routing of wireless 911 calls and texts to 911 call centers.
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NHTSA Names Brian Tegtmeyer New 911 Program Coordinator
Brian Tegtmeyer brings more than 26 years of experience in the field of public safety communications to the position.
Politicians Mark National Public Safety Telecommunicators Week
National Public Safety Telecommunicators Week is held during the second week of April to honor telecommunications personnel for their commitment, service and sacrifice.
How AI and Machine Learning are Improving Ambulance Response and Dispatch
Four different approaches to shortening ambulance response times are discussed in this article, along with results of machine learning models.
Rural EMS Dispatchers
This pilot study provides insights into the experiences, challenges and opportunities for improvement that exist for rural 911 dispatchers.
Racine County (WI) Launches Text-to-911 Service
Anyone experiencing an emergency in Racine County is now able to send a text message to the Racine County Communications Center to relay information.
The Ambulance Science Podcast: Not-So-Happy Public Safety Telecommunicators Week
Scot Phelps and Maria Werner talk about why 911 controllers and communicators are handcuffed from doing their job the proper way.
A New Resource for NG911 Telecommunicators
The National 911 Program has created a series of publications about the specific benefits of NG911 for public safety leaders in fire, law enforcement and…
911 Center, Ambulances Destroyed in Jeff Davis County (GA) Fire
A fire tore through the Jeff Davis County (GA) 911 Center and a destroyed several ambulances Saturday night.