Connecting First Responders with Emergency Resources

The National Emergency Resource Group is creating a series of databases to allow every type of emergency service to find the resources they need to succeed in their day-to-day operations and during events of all sizes. Organizations of all kinds, including fire departments, municipalities, emergency medical services and police departments often need equipment, personnel or resources they are unable to source locally or unsure how to find. Currently, these resources are web based, and we hope to expand to real-time staff on the ground. This helps with access and speed of delivery to the people searching.

Aggregation of resources is a concept that everyone learns and many practices to a certain degree, but we never do on a large scale. The internet has brought us to the point where we feel we can find whatever we need whenever we want. The problem is much of this data is hard to find, out of date, or inaccurate. This slows down the process when trying to manage in the short term during an acute incident. Many problems that may not be that big still need resources that are not readily available. These resources should be available to be found and accessed in a short amount of time with little to no interruption in service.

Many resources already exist throughout the country. We need to be able to coordinate and use those across the country. Finding busses to evacuate towns and cities. Many ambulances are available in all areas not just under contract to government agencies. We have seen how resources can be used right and wrong. Many hurricanes like Katrina and Sandy happen and need extra resources. Many smaller incidents that need specialized equipment can also happen and finding this material may be difficult. The logistics of getting varied and specialized resources to the sites of disasters is often poorly managed by competing for private and public agencies. Simplifying this means faster response times and better utilization of resources that are often already nearby. This is achieved by coordinating through a comprehensive database that lists these resources and how to access them. If a small rural fire department has to evacuate part of a town due to forest fires, they can reach the bus companies from the nearby urban area. If FEMA has to respond to a Kansas town devastated by tornados, they can access the combined EMS, Fire, and Police resources of the whole country.

One database is unique to medical transport. Hospitals and air medical as well as private citizens need this accessible on a timely basis. Some companies may also opt to have feedback available for their business and thereby providing better services in the future. The prospective customer can see how they performed in the past. Ambulances and air medical can be routed all over the country to any need that may arise.

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