PatientCare EMS Earns CAAS Accreditation for the Second- Consecutive Time

SIOUX FALLS, S.D. — PatientCare EMS, the 911 ambulance transport service for Sioux Falls, has received accreditation from the Commission on Accreditation of Ambulance Services (CAAS) for the second time. The accreditation recognizes that PatientCare EMS meets or exceeds these nationally-accepted high standards for patient care in the ambulance industry.

CAAS is an independent commission that established a comprehensive series of standards for the ambulance service industry. These standards, “the Gold Standards,” often exceed state or local regulations putting a focus on all aspects of ambulance operations.  They are designed to increase operational efficiency and clinical quality while decreasing risk and liability to organizations helping to ensure superior patient care. 

“We continue to be the only emergency medical services provider in South Dakota to hold this accreditation,” said Michael Bureau, chief operating officer for PatientCare EMS. “Our team works hard to operate at a high level and provide the best in care to the patients in Sioux Falls. We’re honored that the Commission has again recognized our commitment to service excellence.” 

Re-accreditation by CAAS is required every 3 years and consists of a comprehensive self-assessment, application and on-site evaluation by industry experts who verify compliance in clinical standards, operations and risk management, communications, equipment, facilities as well as community relations and disaster management coordination. PatientCare EMS received a perfect score on the evaluation.

In addition to CAAS accreditation, PatientCare EMS Sioux Falls recently received the American Heart Association’s Mission Lifeline Gold Plus award for excellence in STEMI (heart attack) care.

About PatientCare EMS

Sioux Falls PatientCare EMS is the 911 ambulance transport service for the city of Sioux Falls, serving an area of 73 square miles with a population of 180,000 residents. Its 80 employees respond to approximately 17,000 calls for service per year. PatientCare EMS’ fleet of 10 ambulances are equipped with Lifepak 15 ECG devices, Stryker Power Stretchers and Panasonic Tough Book patient care reporting devices along with state-of-the-art dispatching software. For more information visit:

About CAAS

CAAS is a nonprofit organization that accredits ambulance services in North America for both the public and private sectors based on its high standards. These ambulance operating standards are considered to be the Gold Standard by the industry and many states have adopted them for purposes of inspection and certification. More information at 

No posts to display