First-response mobile workforces face the most demanding and often dangerous work environments, performing jobs that are critical to our infrastructure–protecting public safety, delivering patients to hospitals, fighting fires, operating mass transit vehicles and maintaining the power grid.
These mission critical workers cannot afford to be disconnected from dispatchers and operations–even for a few minutes. For many years, connecting these workforces involved chunky voice radios and a laptop with a radio. When all the applications and security software that workers relied on were on the laptop, this approach worked well–but at a significant cost.
In recent years, everything has changed. First responders are more mobile than ever, and require multiple devices and systems that need to be connected in order to perform their jobs effectively. First response vehicles are now commonly referred to as “mobile offices,” and laptops no longer “cut it” as wireless routers.
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