Administration and Leadership

I heard a story some years ago that went something like this: A lumberjack who worked in the great northwestern forests of the U.S. was given a proposal. The owner of the company told him that he would triple his pay, but the catch was that the lumberjack would have to remove the head of his ax and chop down trees with just the wooden handle. And he would only be able to swing his wooden handle with the same amount of force as before.
Administration and Leadership

Imagine you_re sitting in your office and everything seems calm. You make your way through e-mails, sign some documents and return a few calls. There aren_t any meetings scheduled. The radio is quiet. This may be a good day to start working on some of those projects that have been pushed to the back burner.„
Administration and Leadership

During the Vietnam War, updated body counts were reported on the evening news, almost as commonplace as baseball scores. The idea was that the higher the number of communists we killed, the more successful people would think we were. In retrospect, this concept of counting bodies was a measurement without value.„But it_s common to focus on an obvious scale of success or failure, during war or in civilian life. In EMS, we often follow the same senseless approach and count unimportant areas of our performance.„
Administration and Leadership

If there_s one thing volunteer and paid departments have in common, it_s complaining members. The specific complaints vary, but they usually center around management, the EMS system in general or, sometimes, even patients. Although some may be honest appraisals of current situations, many are just the ramblings of providers who are stressed, burned out or have a perpetually bad attitude. This dichotomy makes it difficult for management to sift through the negativity and act appropriately.„
EMS Today Conference

An international EMS competition this month may have taken place in the Dead Sea region of Israel, but the Sussex County (Del.) EMS team's performance was far from dead -- their exceptional performance saving lives in emergency scenarios (although simulated) earned them third place out of 37 teams from across the globe.
Administration and Leadership

Volunteer„EMS tends to consist of the haves and have-nots when it comes to finance, but money actually may be the root of -- and solution to -- all of our problems. If your organization doesn't have enough money to maintain your building, equipment and basic response needs, money is the root of all problems. If, on the flip side, your department enjoys an abundance of cash, the problem is how to spend it appropriately, keep members happy and avoid turning into a commercial entity.„