Norris W. Croom III, EFO, CEMSO, CFO, is the deputy chief of operations for the Castle Rock (Colo.) Fire and Rescue Department. He currently serves as the international director of the International Association of Fire Chiefs (IAFC) EMS section, and as the vice chair and EMS representative on the Center for Public Safety Excellence’s (CPSE’s) Commission on Professional Credentialing. 

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