Life EMS Ambulance (www.lifeems.com) today announced the achievement of its 26th-consecutive year of being fully accredited, one of only a handful of emergency medical service organizations in the country to attain this distinction for this unprecedented length of time. This achievement includes newly accrediting its Oceana County Operation that began in October of 2018, bringing to 10 the number of counties served by Life EMS.
The Commission on Accreditation of Ambulance Services (CAAS) Panel of Commissioners, the governing board which bestows such distinctions, noted that its recent onsite review of Life EMS Ambulance’s CAAS accreditation requirements resulted in a “perfect score,” meaning zero deficiencies.
“Life EMS Ambulance is truly a model EMS operation deeply committed to excellence throughout its entire organization, from top to bottom, and location to location, with an exemplary commitment to exceeding standards in all categories, year after year,” explained Marcie W. McGlynn, Accreditation Process Administrator, CAAS.
The Life EMS Ambulance operations in Grand Rapids and Kalamazoo were two of the first seventeen ambulance operations from across the country, and the first in West Michigan, to become fully accredited by the Commission on Accreditation of Ambulance Services (CAAS) in 1993. Accreditations extend for three years and signify an organization has met the “gold standard” in a modern emergency medical services provider. According to CAAS, these standards often exceed those established by state or local regulation and are designed to increase operational efficiency and clinical quality, while decreasing risk and liability to the organization.
A CAAS accreditation team visited Life EMS Ambulance’s operations in January 2019. They assessed approximately 50 areas of its operations, including general management policies and practices to associate training and development, clinical standards, equipment and facilities and more.
“Our accreditation truly underscores the efforts of our entire team’s dedication to excellence,” explained Mark Meijer, president and founder of Life EMS Ambulance. “We take our mission to heart; to best serve our neighbors needing medical help with ‘skill and compassion when they need it most.’ This requires organization-wide, ongoing focus and commitment. The CAAS accreditation is a strong symbol of our pledge to service excellence, delivered by the men and women from our 10-county service area, from billing to patient care, to fleet readiness to IT and everything in between, that brings this all together.”