Communications & Dispatch, Industry News

Hart to Heart Transportation, Inc. Has Chosen the StreetEagle Mobile resource Management Solution

FOREST HILL, MD and CALIFORNIA, MD – Hart to Heart Transportation, Inc. has chosen the StreetEagle mobile resource management solution from InSight Mobile Data, Inc. to help them integrate vehicle location tracking, computer-aided dispatch (CAD), driver behavior monitoring and more into one seamless software platform. The two Maryland-based, privately owned and operated companies view the new partnership as a strategic step to align Hart to Heart’s mission of “community-based service dedicated to providing innovative transportation solutions and unparalleled healthcare” with the very latest in fleet management technology.

[Jason Skidmore-Hart to Heart Transportation (H2H) CEO stated “StreetEagle is more than a means to track vehicle via AVL/GPS, it’s a centric avenue to further enhance H2H’s relationships with our contractual partners in providing the highest levels of customer service excellence and on time performance. StreetEagle will now empower H2H to set itself apart with capturing key data points once considered unmeasurable in the inter-facility arena.

Hart to Heart is one of the largest leading medical transportation service in Maryland and Delaware, employing over 350 professional staff, maintaining 90 road units and providing approximately 70,000 transports every year. Since 1996, their mission has been the same: to offer the highest quality in transportation and health care services providing safe, reliable, and timely responses delivered by highly trained and caring healthcare professionals and transportation specialists.

InSight’s ability to integrate seamlessly with the TraumaSoft mobile electronic patient care reporting (ePCR) software and Computer Aided Dispatch (CAD) platform means that Hart to Heart’s dispatchers will be able to make mission critical decisions based on real-time logistical data. H2H will also take advantage of InSight’s suite of driver behavior monitoring tools to feed driver safety and performance data directly into the TraumaSoft Human Resources resources module, so that unsafe and costly practices can be addressed and corrected on an individual basis

InSight Mobile Data was one of the country’s first providers of commercial GPS tracking and fleet management services, and remains among the longest-running independent mobile resource management companies. InSight provides a specialized solution for EMS operations that integrates automatic vehicle location (AVL), CAD, driver behavior monitoring, billing, vehicle maintenance and fuel usage reporting together on one platform, and helps these organizations build a culture of safety through careful tracking and analysis of driver performance data.

“It’s a distinct honor for us to work with Hart to Heart, a fellow Maryland-based company, to build upon their already sterling reputation for experience, stability and all-around excellence in delivering both emergency and non-emergency medical transportation services,” said Doug Hawley, InSight’s COO. “We’re confident that our flexible mobile resource management platform and value-added services for both drivers and their supervisors will help bolster Hart to Heart’s commitment to maintaining a high standard of safety and service. These are values which we at InSight hold in common with Hart to Heart, and that shared vision makes us ideal partners.”

About Hart to Heart Transportation, Inc.

Founded on September 27, 1996, Hart to Heart Transportation, Inc., began with three employees and one unit providing BLS transport services at a rate of 16 transports per month. Today, under the direction of Jason Skidmore, CEO/Owner we employ over 350 professional staff, maintain 90 road units providing approximately 70,000 transports annually. Spanning Maryland and Delaware we are medically licensed to provide basic lift support, advance life support, critical care and neonatal transports. Additional services are provided through our mobility wheelchair and sedan services covering Maryland and Delaware. http://harttohearttransportation.com/about/

About InSight Mobile Data

InSight Mobile Data develops innovative, flexible mobile resource management and mobility solutions that provide real-time visibility into the mobile work environment. For nearly 20 years, InSight has remained independently operated and employee-owned to preserve a uniquely close and collaborative relationship with our customers, designing customized solutions to meet specific business needs. Our StreetEagle solutions platform provides the ability to capture, analyze and integrate mission-critical data from ALL mobile assets – vehicles, equipment and workers – in one fully configurable and user-friendly platform. www.insightmobiledata.com