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Human Error Causes Ambulance Dispatching Delay in New York

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NEW YORK (NBC New York) – Fire officials say “human error” within New York City’s 911 system caused a more than four-minute delay in dispatching an ambulance to help the 4-year-old girl who was struck by an SUV on Manhattan’s Upper West Side earlier this week. “Somebody made a mistake,” New York City Fire Commissioner Salvatore Cassano said at a news briefing Friday.