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AHRQ Profiles Innovative Program

The June 9, 2010 issue of the Agency for Healthcare Research and Quality (AHRQ) Innovations Exchange (www.innovations.ahrq.gov) profiles an innovative program directed by Norma Battaglia, RN, MS, Pre-Hospital Manager, Tucson Fire Department.

The Innovation Profile, Referral System Allows Responders to Connect 911 Callers to Needed Community-Based Services, Reducing Nonemergency Calls, describes the program’s development, results, and lessons learned. Please contact Ms. Battaglia for more information at [email protected].

The Innovations Exchange is a comprehensive program designed to increase the development and adoption of innovations in health care delivery. The Innovations Exchange contains more than 425 searchable Innovation Profiles, 1475 searchable QualityTools, and numerous resources to support the Agency’s mission — to improve the safety, effectiveness, patient-centeredness, timeliness, efficiency, and equity of care — with a particular emphasis on reducing disparities in health care and health among racial, ethnic, and socioeconomic groups.

To learn more about the Innovations Exchange, please visit the About page. For questions about the Innovations Exchange and to subscribe to biweekly issue updates, please send an email to [email protected].