Communications & Dispatch

In the Trenches

You and your partner are on your station’s daily grocery run when the unexpected happens: Dispatch alerts units of a possible trench collapse in a construction area just one block from the grocery store where you’re shopping. As you arrive on scene and park your ambulance, it hits you: Dirt! There’s dirt everywhere. So are construction equipment with engines idling, a half-buried man having breathing difficulty and about 65 people who all want to know what you’re going to do about the awful situation. To compound matters, the dispatcher and all other responding units are calling you on the radio, asking for a status report.

Between silent screams you ask yourself,