Fire is contained to four buildings; 12 people have been injured.
10 additional ambulances will be on the streets from 11 a.m. to 11 p.m.
Officers give up after waiting 20 minutes for an ambulance.
Cost of training rises as the turnover rate of personnel increases.
Family, coworkers and former patients remember West End medic.
Excessive force was used on a combative patient.
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