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EMS Today: The Most Critical Leadership Tool for EMS Managers

Thursday, March 7, 2013

At the 2013 EMS Today Conference, Joseph "Jay" Fitch, PhD, talked about 10 leadership tools for EMS managers. The No. 1 tool, he said, is listening loudly. Listen in on what he has to say about that.

Tags: EMS Today, EMS Today Video, News Video, leadership, listening loudly

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