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Leadership

NYC Settles World Trade Center Cases

New York City has agreed to pay up to $657 million to settle more than 10,000 lawsuits filed by ground zero rescue and response workers.

Posted Sunday, March 14, 2010

D.C. Police Investigate EMS, Toddler Death as Homicide

Police Chief Cathy Lanier says that investigation will be handled by the homicide detectives in the Special Victim's Unit.

Posted Friday, March 12, 2010

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NYC to Pay Up to $657M to Settle WTC Health Cases

Thousands of police officers, firefighters and construction workers who put in time at the 16-acre site in lower Manhattan had filed lawsuits against the city, claiming it sent them to ground zero without proper protective equipment.

Posted Friday, March 12, 2010

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A Lot to Offer: The value of 30 years of experience

Columnist Gary Ludwig shares the value of 30 years of experience and talks about his greatest mentor.

Posted Thursday, March 11, 2010

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The Customer's Always Right: Steps you can take to ensure customer satisfaction

Get the tools you need to properly evaluate customer satisfaction and get results you want.

Posted Thursday, March 11, 2010

L.A. City Council Considers Cutting Ambulances

The Los Angeles City Council was considering more cuts in the fire department's ambulances Tuesday when a councilman's aide collapsed.

Posted Thursday, March 11, 2010

Florida Woman Dead after Botched 911 Call

"What we do know is there was a 14-minute delay in responding, sending an ambulance to the scene," said Punta Gorda Police Chief Albert Arenal.

Posted Thursday, March 11, 2010

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Jackson Health System Nears Insolvency

Jackson Memorial is the only Level One trauma center, capable of handling the most severe medical emergencies, set up to provide 24-hour emergency care in Miami-Dade, the most populous county in Florida and the 8th largest in the nation.

Posted Thursday, March 11, 2010

D.C. Council Upset over EMS Complaints

D.C. City Council members are angered over a growing number of allegations of misconduct by D.C. Fire and EMS.

Posted Thursday, March 11, 2010


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