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Tracking Medication Errors: A Systems Approach

Although statistics on the number of in-the-field medication errors are lacking, EMS providers and administrators know they exist. In this article, Teresa McCallion details the efforts of Sedgwick County EMS leaders to identify and reduce medication errors.

Posted Friday, October 4, 2013

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Establishing EMS Performance Measures

Recently, California became the first state to establish a statewide, standardized set of core performance measures that will be used to examine an EMS system and evaluate the treatment of an identified patient condition.

Posted Monday, August 26, 2013

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Recommendations for Improving Employee Hiring Practices

Reviewing past employment & background checks are critical.

Posted Friday, July 19, 2013

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Creating an EMS Culture of Safety

Document provides a framework for developing a strategy that proactively informs the entire practice of EMS within an agency.

Posted Wednesday, June 12, 2013

Rural/Metro Reduces Administrative Workforce in Company-wide Realignment

A recent realignment of nationwide field operations at Rural/Metro Corporation has led to the consolation of four zones into three. As a result of the realignment, 90 Rural/Metro administrative and corporate employees were laid off April 16.

Posted Friday, May 3, 2013

Recommendations for Creating an EMS Culture of Safety

The strategy for a new EMS culture of safety will encompass all aspects of EMS.

Posted Friday, May 3, 2013

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Using “CPIs” to Help Prevent Legal Troubles

With Medicare and Medicaid audits, investigations, overpayment recoveries and other enforcement activity reaching an all-time high, EMS managers must add a new set of metrics to their tool kit: compliance benchmarking.

Posted Monday, April 15, 2013

Food & Drug Administration Drug Shortages Task Force & Strategic Plan Requests Comments

Comments are due by March 14.

Posted Wednesday, February 27, 2013

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Clinical Benchmarks That Matter

In the face of growing evidence that response times don't matter as much as we once thought, what clinical metrics should we be using to evaluate the quality of an EMS system?

Posted Saturday, February 23, 2013


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