Administration And Leadership

Readers Share Comments about JEMS and JEMS.com articles

Readers share their comments on JEMS and JEMS.com articles.

Posted Tuesday, March 16, 2010

Not In My Backyard!: Build the EMS station somewhere else

Does this fight with townspeople over placing an EMS station in the heart of a rural community sound familiar?

Posted Monday, March 15, 2010

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A Lot to Offer: The value of 30 years of experience

Columnist Gary Ludwig shares the value of 30 years of experience and talks about his greatest mentor.

Posted Thursday, March 11, 2010

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The Customer's Always Right: Steps you can take to ensure customer satisfaction

Get the tools you need to properly evaluate customer satisfaction and get results you want.

Posted Thursday, March 11, 2010

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Registering Change: CARES helps EMS improve performance on cardiac arrest calls

CARES registry tracks EMS cardiac resuscitation performance; FICEMS finds states woefully unprepared for flu pandemic; DC Fire & EMS at the center of a wrongful death suit as medical director steps down; and more.

Posted Monday, March 8, 2010

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Bad News: Choosing your words and saying them well

Thom Dick shares some tips for delivering news of a loved one's death as well as additional resources for further information.

Posted Friday, March 5, 2010

A Solid Foundation: The components of the ideal EMS manager

When it comes to management style, the autocratic manager and the democratic manager are quite different.

Posted Friday, March 5, 2010

The New World: Why you should master politics & documentation

In today's economy, EMS managers need to be budget-savvy and know how to watch their backs.

Posted Friday, March 5, 2010

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Life Lessons

Need a mantra to keep you going? Consider one of these.

Posted Wednesday, March 3, 2010


 

 

 

 

 

 

 

 

 

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