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EMS Today: The Most Critical Leadership Tool for EMS Managers
At the 2013 EMS Today Conference, Joseph "Jay" Fitch, PhD, talked about 10 leadership tools for EMS managers. The No. 1 tool, he said, is listening loudly. Listen in on what he has to say about that.
Tags: EMS Today, EMS Today Video, News Video, leadership, listening loudlymore recent videos on JEMS.com
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