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Large Bio ImageJerry Overton

Jerry Overton

 Jerry Overton serves as the Chair of the International Academies of Emergency Dispatch, the organization charged with setting standards, establishing curriculum, and conducting research for public safety dispatch worldwide.  Prior, he served as the President/CEO for Road Safety International, the leading company promoting emergency driving safety.  Previously, he served as the Chief Executive Officer, Richmond Ambulance Authority (RAA), Richmond, Virginia, for 18 years and had overall responsibility for the Richmond Emergency Medical Services system. Mr. Overton also served as the Chief Executive of the Kansas City, Missouri, EMS system. In addition, he has provided, and continues to provide, technical assistance throughout North America, Europe, Asia, and Africa, including the design of an implementation plan for an Emergency Medical Transport program in Central Bosnia – Hercegovina during the war. He is the Past President of the American Ambulance Association, was a member of the Institute of Medicine’s Committee on the Future of Emergency Care in the U. S. Health System, and is the Chief Financial Officer for the World Association of Disaster and Emergency Medicine. He serves on the editorial boards of two leading prehospital care journals and has received numerous recognitions.  As an expert in EMS system design and response deployment strategies, he was named one of the 20 most influential leaders in EMS by JEMS magazine.

 

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Using Data and Technology to Improve Dispatch

The dispatch center is rapidly becoming much more than a control center. As EMS systems gain access to more and more sources of data, and technology permits real-time monitoring and evaluation of the data, the dispatch center is becoming more of a “clinical hub.”


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