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A.J. Heightman, MPA, EMT-P

Editor-in-chief of JEMS, A.J. Heightman is a former EMS director and EMS operations director who has researched and specialized in MCI management training for 30 years.

content by A.J. Heightman, MPA, EMT-P

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In today's economy, EMS managers need to be budget-savvy and know how to watch their backs.


Resolve to Be a Better Provider

RESOLUTION: A decision to do something, or behave in a certain manner.


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