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The Denver Health and Hospital Authority Paramedic Division, the advanced life support (ALS) provider of emergency medical services (EMS) for the City and County of Denver, has selected predictive modeling and deployment software from the Optima Corporation for its 155-square mile service area with an estimated residential population of 600,000.
Optima live and predict software will aid DHHA in managing the EMS system on a real-time basis and measure the potential effects of factors such as population growth on demand for services.
Chris Callsen, Chief Operating Officer North America, Optima Corporation, says DHHA uses a complex dynamic deployment model to assign EMS resources. “The system has no fixed vehicle stations; ambulances move constantly among a range of post locations to provide better coverage to other parts of the area when calls for service occur. As a result, resource deployment, scheduling, and allocation data change constantly. This approach requires constant assessment and reassessment of personnel and vehicle availability, demands for service, locations of service requests, and the system’s ability to meet spikes in demand,” Callsen continues.
“To manage our dynamic deployment system effectively, our dispatchers need to consider the number and types of resources available, resource scheduling, positioning, inter-post movement, hospital turnaround and response time capabilities at any given moment- a challenge in real-time,” said James Robinson, EMS Operations Chief for the Denver Health Paramedic Division.
Optima’ solutions are currently deployed in Europe, North America, Australia and New Zealand.
About Optima predict
By using advanced mathematical based technology we fuse your organizations staff, transport and the community’s requirements together to enable them to work as one. Optima predict provides both accurate ‘real time’ and ‘long term’ strategic recommendations that enable organizations to operate at a higher level of efficiency, make better decisions and face fewer challenges.
About Optima live
Optima live is Optima's world leading suite of real time dynamic deployment solutions that incorporate predictive analytics to assist dispatchers with emerging coverage challenges, while at the same time making optimized recommendations for unit deployment.
About The Optima Corporation
Optima Corporation is a world-leading operations research company that delivers innovative, best-in-class optimization and simulation software solutions for the emergency services, airline and healthcare industries.
Optima was founded in 1998 by Auckland University engineering science faculty members Professor
David Ryan and Dr. Andrew Mason together with graduate Dr. Paul Day. Optima's strength comes from the experience of its founders in implementing advanced operations research techniques for companies such as Air New Zealand. This experience helps to enable dramatic reductions in business costs and improvements in operational effectiveness. http://www.theoptimacorporation.com
About Denver Health
Denver Health is the Rocky Mountain Region’s Level 1 academic trauma center, and the safety net hospital for the Denver area. The Denver Health system, which integrates acute and emergency care with public and community health, includes the Rocky Mountain Regional Trauma Center, Denver’s 911 emergency medical response system, Denver Health Paramedic Division, eight family health centers, 13 school-based health centers, the Rocky Mountain Poison and Drug Center, NurseLine, Correctional Care, Denver CARES, Denver Public Health, the Denver Health Foundation and the Rocky Mountain Center for Medical Response to Terrorism, Mass Casualties and Epidemics. For more information, visit www.denverhealth.org.
