SafetyPAD Technology Reduces D.C. “Frequent Flyers” by 48 Percent in 2013

Technology implemented in “Street Calls” program frees up time to respond to more critical calls


 
 

OPEN Incorporated | | Tuesday, October 29, 2013


Minneapolis, Minn.– OPEN Incorporated, makers of the SafetyPAD® suite of technology products for Emergency Medical Services, continues to provide critical tools to assist D.C. Fire & EMS' Street Calls program. The program has been in place since 2008 and this year alone, D.C. Fire & EMS has reduced the most chronic users of the 911 system calls by over 48 percent.

D.C. Fire & EMS implementation of the Street Calls program was a response to an EMS Task Force recommendation to develop an outreach program for patients with chronic needs in order to reduce misuse of 911 EMS and transport delays. Field providers often refer to these chronic patients as 'frequent flyers'.

SafetyPAD’s electronic patient care reporting (ePCR) provides D.C. Fire & EMS with real-time statistical analysis and unique tools to identify those individuals who utilize 911 EMS transport services the most. The department can then proactively make sure they are connected with appropriate preventive care and other services, thus ensuring their resources are used most optimally in support of the public.

“D.C. Fire & EMS utilizes SafetyPAD’s Enterprise Agent, which is a powerful tool that includes an automated alerting system that makes challenges with contact of these frequent callers much easier,” said Scott Streicher, COO of SafetyPAD. “D.C. Fire & EMS’ outreach team members receive an email to their smart phones immediately when one of these callers has been serviced, providing critical information such as last known address or the hospital to where they have been transported.”

Street Call personnel are able to visit these most frequent 911 callers after receiving the SafetyPAD alert to see if they can help them before they call again. D.C. Fire & EMS Street Call members interview these patients, identify their struggles and often times assist them with getting on various public assistance programs that best suit their needs.
SafetyPAD helps D.C. Fire & EMS bridge the gap between patients and resources in real-time. Technology has continued to give critical tools to the D.C. Street Calls EMS providers, Social Services and D.C. Fire & EMS staff to reach these people; they continue to make serious headway year over year.

More information on SafetyPAD’s Enterprise Agent is available at http://www.safetypad.com/enterprise/index.html.

About Open Incorporated:
Founded in 1993, OPEN Incorporated is a leader in electronic patient care reporting that develops software products for the Fire & EMS industry, enhancing their abilities to serve the public. With more than 17 years of developing highly successful electronic EMS informatics solutions, the company’s SafetyPAD® software and related technologies have been successfully deployed at numerous high performance Fire and EMS services, including six of the top twenty highest run volumes in U.S. cities.

Investors can contact investors@safetypad.comfor more details. More information can be found at www.safetypad.com.

Mobile Category: 
Technology



Connect: Have a thought or feedback about this? Add your comment now
Related Topics: Industry News, technology, safetypad, DCFEMS, DCFD

What's Your Take? Comment Now ...

Featured Careers & Jobs in EMS

 

 

 

 

 

 

 

 

 

Get JEMS in Your Inbox

 

Fire EMS Blogs


Blogger Browser

Today's Featured Posts

 

EMS Airway Clinic

The Evolution of Civilian High Threat Medical Guidelines

How mass killing events have proven a need for new guidelines.
More >

Multimedia Thumb

Ebola Changes How North Carolina EMS Responds to Calls

Concern about virus spread leads to new protocols.
Watch It >


Multimedia Thumb

Oklahoma Hospitals Prepare for Ebola Cases

Training and preparation are keys for metro hospitals.
Watch It >


Multimedia Thumb

EMS in Nevada Prepares for the Unexpected

Protocols and PPE protect AMR personnel.
Watch It >


Multimedia Thumb

D.C. Fire and EMS Brace for Possible Ebola Patients

Union leader shares concern over precautions.
Watch It >


Multimedia Thumb

Life Link III Trauma Tactics Conference in Minnesota

Conference was designed to enhance the skills of providers of all levels, covering rescue and prehospital situations, to transport and in-hospital treatment.
More >


Multimedia Thumb

EMS Tailgating

Rigs converted for football.
More >


Multimedia Thumb

CDC Ebola Training for Clinicians

Students learn the complexities of working in bulky suits.
More >


Multimedia Thumb

Field Bridge Xpress ePCR on iPad, Android, Kindle Fire

Sneak peek of customizable run forms & more.
Watch It >


Multimedia Thumb

Braun Ambulances' EZ Door Forward

Helps to create a safer ambulance module.
Watch It >


Multimedia Thumb

The AmbuBus®, Bus Stretcher Conversion Kit - EMS Today 2013

AmbuBus®, Bus Stretcher all-hazards preparedness & response tool
Watch It >


Multimedia Thumb

VividTrac offered by Vivid Medical - EMS Today 2013

VividTrac, affordable high performance video intubation device.
Watch It >


More Product Videos >