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Rob Lawrence, MCMI

Rob Lawrence, MCMI

is chief operating officer at Richmond Ambulance Authority and was named a JEMS EMS 10: Innovator of EMS for his work on the Rider Alert program in 2011. Rob is a graduate of the U.K.’s Royal Military Academy, Sandurst, and spent his first career as an active duty Army Officer in the British Royal Army Medical Corps, after which he held various senior leadership roles in U.K. ambulance services before moving to Richmond, Va. to join RAA.

content by Rob Lawrence, MCMI

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The Business Side of EMS

EMS leaders and managers are usually more comfortable in the clinical realm of data, examining such statistics as ROSC rates. However, the “business side” of the equation is essential to providing excellent patient care. Rob Lawrence details several areas from the “back office” that require continual attention from EMS leaders.


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Richmond Ambulance Authority Creates EMS Safety Culture

Richmond Ambulance Authority creates comprehensive safety culture for EMS.


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