EXCLUSIVES
FacebookTwitterLinkedInGoogle+RSS Feed
Fire EMSEMS TodayEMS Insider

2009 JEMS 200-City Survey

Lead-tcm16-229219

Mr. Hernandez is shoveling snow outside when a pain in his chest overwhelms him. He’s had this pain before, but never this bad. He drops to his knees and clutches his fist to his chest, unable to speak. His wife hurries over to see what has happened and finds that something is very wrong. It’s obvious he needs immediate help, so she runs inside and calls 9-1-1. 

Mr. Hernandez is reflective of thousands of calls to 9-1-1 received today across the U.S. Up until this moment, most patients never consider what they expect or need from emergency services. All they know is what they see on TV: We are quick to arrive and we save them all. As taxpayers and citizens of the community, they assume you’re that service. That you are ready to respond and will fix the problem. Is that a safe belief?

For more than 25 years, the JEMS 200-City Survey has queried the most populous cities in the U.S. hoping this sample will provide insight into current practices and emerging considerations. Over the years, one trend has been clear: Although emergency services have incrementally changed, EMS organizations continue to struggle to provide the core service and improve performance. 

In this year’s survey, we’ll trace Mr. Hernandez’s EMS path and attempt to show how U.S. cities should be prepared to serve him. Drawing from the self-reported data, you’ll learn from this single call how systems are or aren’t meeting their responsibility. For some of you, it may not be a surprise, but hopefully, for many, it will be an eye opener and rekindle your interest in meeting your patient’s needs.

RELATED ARTICLES

EMS Week: A Time to Reflect and Call For Action in America

The celebration of EMS Week is a great opportunity to take a few moments and review one of the most historic documents in EMS history.

Rethink the Way EMS Does Patient Care Reports

EMS must let go of the idea prehospital care documentation is strictly about billing and creating a legally defensible record of events.

Littleton (Colo.) Fire Rescue Rolls Out Their Take on Mobile Integrated Healthcare

Firefighters and paramedics staff special vehicles to deliver unique care fast.

Crew Resource Management Can Improve Crew Efficiency

Crews performing in unison offer better learning opportunities.

Serving the Psychological Needs of Your Employees

How does your agency help employees cope with the traumas and stressors of EMS?

Pro Bono: Privacy within Mass Casualty Incidents

HIPAA compliancy in MCIs is challenging but feasible.

Features by Topic

Featured Careers

 

JEMS TV

FEATURED VIDEO TOPICS

Learn about new products and innovations featured at EMS Today 2015

 

JEMS Connect

CURRENT DISCUSSIONS

 
 

EMS BLOGS

Blogger Browser

Today's Featured Posts