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Static to Dynamic: Spokane, Wash., Shares Legacy to GIS-centric CAD Transition Lessons

As PSAPs, 911 Authorities and emergency communication agencies nationwide consider migration from a legacy Computer Aided Dispatch (CAD) emergency response system to a Geographic Information System (GIS)-centric system, knowing the potential benefits and challenges is key to successful planning and transition.

In a free webinar Thursday, April 3, at 2 p.m. ET, Division Fire Chief Jay Atwood and Senior Analyst John Collins of the Spokane Combined Communication Center (CCC) in Washington state share Spokane’s experience in transitioning from a legacy CAD system to an integrated GIS platform. Together, they will address the technical, cultural and operational challenges and opportunities of the shift.

In less than a year, the Spokane CCC –– which services 15 distinctive fire and EMS agencies with approximately 1,000 career and volunteer firefighters –– transitioned to Infor EnRoute’s latest GIS CAD system, and since its go-live date in 2013, has examined and restructured its existing processes to facilitate faster, safer responses to emergency situations.

Register now for the complimentary webinar sponsored by Infor EnRoute Dispatch.



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