Exclusives
FacebookTwitterLinkedInGoogle+RSS Feed
Fire EMSEMS TodayEMS Insider

SafetyPAD Technology Reduces D.C. “Frequent Flyers” by 48 Percent in 2013

Minneapolis, Minn.– OPEN Incorporated, makers of the SafetyPAD® suite of technology products for Emergency Medical Services, continues to provide critical tools to assist D.C. Fire & EMS' Street Calls program. The program has been in place since 2008 and this year alone, D.C. Fire & EMS has reduced the most chronic users of the 911 system calls by over 48 percent.

D.C. Fire & EMS implementation of the Street Calls program was a response to an EMS Task Force recommendation to develop an outreach program for patients with chronic needs in order to reduce misuse of 911 EMS and transport delays. Field providers often refer to these chronic patients as 'frequent flyers'.

SafetyPAD’s electronic patient care reporting (ePCR) provides D.C. Fire & EMS with real-time statistical analysis and unique tools to identify those individuals who utilize 911 EMS transport services the most. The department can then proactively make sure they are connected with appropriate preventive care and other services, thus ensuring their resources are used most optimally in support of the public.

“D.C. Fire & EMS utilizes SafetyPAD’s Enterprise Agent, which is a powerful tool that includes an automated alerting system that makes challenges with contact of these frequent callers much easier,” said Scott Streicher, COO of SafetyPAD. “D.C. Fire & EMS’ outreach team members receive an email to their smart phones immediately when one of these callers has been serviced, providing critical information such as last known address or the hospital to where they have been transported.”

Street Call personnel are able to visit these most frequent 911 callers after receiving the SafetyPAD alert to see if they can help them before they call again. D.C. Fire & EMS Street Call members interview these patients, identify their struggles and often times assist them with getting on various public assistance programs that best suit their needs.
SafetyPAD helps D.C. Fire & EMS bridge the gap between patients and resources in real-time. Technology has continued to give critical tools to the D.C. Street Calls EMS providers, Social Services and D.C. Fire & EMS staff to reach these people; they continue to make serious headway year over year.

More information on SafetyPAD’s Enterprise Agent is available at http://www.safetypad.com/enterprise/index.html.

About Open Incorporated:
Founded in 1993, OPEN Incorporated is a leader in electronic patient care reporting that develops software products for the Fire & EMS industry, enhancing their abilities to serve the public. With more than 17 years of developing highly successful electronic EMS informatics solutions, the company’s SafetyPAD® software and related technologies have been successfully deployed at numerous high performance Fire and EMS services, including six of the top twenty highest run volumes in U.S. cities.

Investors can contact investors@safetypad.comfor more details. More information can be found at www.safetypad.com.



RELATED ARTICLES

Pro Bono: Documenting Patient Refusals

Obtaining a signature is only the start of accepting refusal.

Omaha Fire Department, First to Use ZOLL RescueNet EPCR to Submit NEMSIS 3 Data

CHELMSFORD, MASS. - ZOLL® Medical Corporation, a manufacturer of medical devices and related software solutions, today announced that the Omaha Fire Depa...

Colorado Paramedics Save Time on PCRs Using Medical

Borrow a trick from physicians: Don’t write your report, dictate it.

FirstWatch Mobile App Now Available

Did you know that the FirstWatch mobile App for iOS and Android was chosen as one of EMS World's Top Twenty Innovations of 2014? Out of a very competitiv...

First NEMSIS v3 EMS Patient Care Record System Deployed in California, Texas, Pennsylvania, and the Carolinas

At this week’s Texas EMS Conference, Beyond Lucid Technologies (BLT)—a San Francisco area-based health and safety IT firm serving the Fire and Em...

ESO Solutions Announces Compliance With NEMSIS 3

ESO Solutions, Inc., the leader in pre-hospital electronic medical record (EMR) software solutions, announced its compliance with the National EMS Informatio...

Features by Topic

JEMS Connect

CURRENT DISCUSSIONS

 
 

EMS BLOGS

Blogger Browser

Today's Featured Posts

Featured Careers