Exclusives
FacebookTwitterLinkedInGoogle+RSS Feed
Fire EMSEMS TodayEMS Insider

Okla. County Addresses 911 Service Failures

TALEQUAH, Okla. -- The head of the Cherokee County (Okla.) 911 service said Wednesday he hopes problems in reaching the emergency service will be repaired soon.

Local residents who have cell phone service through a pair of companies are getting their calls sent to another county and re-routed back to Tahlequah.

Darryl Maggard, 911 coordinator, said the problem is actually nationwide and not limited to local service. It was discovered locally when a student fell earlier in the day at the Tahlequah High School track and an ambulance was needed.

"The person calling 911 was told it wasn't a working number," Maggard said.

He later learned TCS, a Seattle, Wash.-based company providing service for the 911 network, was installing some computer software when the crash occurred.

"Anyone who could tell me anything about how long it'll take to fix was busy trying to fix it," he said.

Maggard the problem only affects AT&T and T-Mobile cell phone customers. All other companies in Oklahoma are working properly.

"You can call 911 on AT&T or T-Mobile from here, but your call will go to Tulsa County," Maggard explained. "The Tulsa dispatchers know how to route the call back to Cherokee County."

He said the 911 service problems are not related to issues other area 911 services have experienced recently.

RELATED ARTICLES

1,800 EMS Workers Ratify 3-Year Contract with AMR

Emergency medical service (EMS) professionals working in 13 counties across California have voted to ratify a new 3-year agreement with the ambulance company...

FDM Records Management System Key to Minnesota’s First Integrated Public Safety System

Firefighters heading to a blaze in Anoka County, Minnesota will soon know if they will be walking into a drug house, thanks to a new Public Safety Data Syste...

British Columbia Paramedics Launch Major Public Awareness Campaign

VANCOUVER – British Columbia’s 4,000 Ambulance Paramedics and Emergency Dispatchers are launching a major province-wide public awareness campaign...

South Carolina County EMS Tries to Ease Workload of 24-Hour Shifts

Charleston County EMS schedule switch brings some praise and some grumbling Other agencies such as Berkeley, Dorchester struggle with fatigue, weigh possible...

MONOC is Awarded 911 EMS Contract for City of Orange

Wall, NJ – MONOC is proud to announce that it has just been awarded a one year contract to provide 911 EMS services to the City of Orange.  The co...

MONOC Medics First in New Jersey to Carry TXA

Wall, NJ – MONOC Paramedics are the first in New Jersey to carry a medication called Tranexamic Acid (TXA) on their Mobile Intensive Care Units to give...

Features by Topic

JEMS Connect

CURRENT DISCUSSIONS

 
 

EMS BLOGS

Blogger Browser

Today's Featured Posts

Featured Careers