Lowering yourself to patients not just convenient but also builds trust.

 


 

Thom Dick | From the October 2010 Issue | Friday, October 1, 2010


I have this spinal fusion, see?

L3 through L5 are solid as a rock. The doc who did my first EMS physical told me I’d never make it in this business. So did the one at the Selective Service Center in Los Angeles. I figured I was headed for Vietnam, and that was that.
Four decades later, I’m still here. (They’re not.) I respected their observations, and I wish I could buy them each a drink today.

When you’re conscious of your back, I think you learn to lift better. I’ve lifted 20,000 patients with my back, give or take a few; and it’s still strong. (Back is dandy; knees are goners. Hips and hearing, too.)

Like it or not, I learned how to kneel from nuns. It was painful, thus the fusion. But it turned out to be excellent preparation for the life of a field caregiver.

Why do I say that? Because I’ve noticed that EMTs lower themselves on nearly every call. So much so that kneeling eventually becomes as routine for them as anything else they do. Lowering yourself helps you make eye contact with somebody who’s sick, and maybe sitting in a chair or lying on a bed. It’s also a posture of convenience when you’re trying to care for someone on the ground. (As long as you’re picky about where you kneel, anyway.)

Sometimes, kneeling is a posture of necessity, such as when you’re trying to gain the confidence of a child or somebody who’s scared to death. But no matter whatever else kneeling signifies, it always expresses humility—that special deference we offer a person of great importance.

I believe there’s great power in humility. Gandhi taught that lesson all his life; so did the Buddha, and so did Jesus. I think more than anything else, it’s what’s been missing for years in Washington, D.C.

It seems to me that most of us instinctively value and respect humility in others. Think about the people you’ve most admired, Life-Saver. Were they MBAs with blue-blood pedigrees? Or were they grape-pickers, mothers and diesel mechanics, putting their kids through school and struggling for their lives against a powerful recession?

One of the wisest men I’ve ever met was a house painter named Jorge Cabrera, who said painting was quiet work that gave him time to think. I was a laborer at the time, working my way through college. Sometimes it was my job to prep surfaces for him.

Jorge was poor. He brought coffee, tortillas, beans and roasted peppers to work with him every day, and he was happy to share them with anyone. He worked hard and fast. I’ll never forget sitting in the hot shade at lunchtime and learning the language of his Mexican ancestors.

Jorge had a simple, solid view of life that transcended argument. When he spoke, people naturally listened. No matter how smart they were, or how well educated.

You meet a lot of people like Jorge in this business, mostly on the worst days of their lives. You’re never in a position to judge them, so you can’t always discern the good ones from the bad ones (unless they’re really good or really bad). But either way, when you find yourself eye to eye with somebody you don’t know, especially on their turf, what do you do? You humble yourself, don’t you? You kneel.

Kneeling is a posture that people in every culture associate with humility. I know it seems paradoxical that assuming such a position might actually enhance your own dignity, but it certainly seems to do that. Call after call and year after year, I think it elevates you, both as a caregiver and as a person. And that elevation is a small part of what EMS gives back to us in return for the many small kindnesses so many of us secretly bestow on others.

I think humility is an essential bridge between a sufferer and a healer. More than that, I think it’s the cardinal gift of every master-level caregiver. If you’re born with it, the art of serving others feels like the most natural, most comfortable thing in the world. I think it eradicates barriers between people who don’t know one another, and who need to trust one another. In its absence, not even the greatest teachers can turn you into an EMT.

Strange, how the best of them seem to possess it as well. JEMS

This article originally appeared in October 2010 JEMS as “Humility: Why do we kneel?”



Related Links:



Connect: Have a thought or feedback about this? Add your comment now
Related Topics: Patient Care, Patient Management, Tricks of the Trade, Thom Dick, Jems Tricks of the Trade

 
Author Thumb

Thom Dick

has been involved in EMS for 43 years, 23 of them as a full-time EMT and paramedic in San Diego County. He's currently the quality care coordinator for Platte Valley Ambulance, a hospital-based 9-1-1 system in Brighton, Colo. Contact him at boxcar_414@comcast.net.

BROWSE FULL BIO & ARTICLES >

What's Your Take? Comment Now ...

Product Connect

1 of 22

Life-Stat Automated CPR System

Compressions AND auto ventilation.

Thumper- Model 1007CC

Advantages over standard compressions.

TTL Training and Test Lungs

Valuable tools in respiratory care.

Featured Careers & Jobs in EMS


Get JEMS in Your Inbox

 

Fire EMS Blogs


Blogger Browser

 

EMS Airway Clinic

Innovation & Progress

Follow in the footsteps of these inspirational leaders of EMS.
More >

Multimedia Thumb

Worker Rescued From Maryland Parking Garage Collapse

Victim was buried for four hours under a 55,000-pound slab.
Watch It >


Multimedia Thumb

Pa. EMT Dies in the Line of Duty

EMT Tom Gruen was killed in the line of duty.
Watch It >


Multimedia Thumb

Parking Garage Collapses at Maryland Shopping Mall

“Extended extrication” being done for a person pinned under a key section.
Watch It >


Multimedia Thumb

Search Continues for Child in Minnesota Landslide

One child killed, two injured when gravel gives way at popular park.
Watch It >


Multimedia Thumb

Minnesota Park Landslide

One child dead, two injured and a fourth is missing during field trip tragedy.
More >


Multimedia Thumb

Day 6 in Pictures: Ambulance Leadership Forum

The Ambulance Leadership Forum in Warwickshire, England.
More >


Multimedia Thumb

Day 6 in Pictures: Yorkshire Ambulance

Pictures of a recently-delivered Yorkshire Ambulance.
More >


Multimedia Thumb

The AmbuBus®, Bus Stretcher Conversion Kit - EMS Today 2013

AmbuBus®, Bus Stretcher all-hazards preparedness & response tool
Watch It >


Multimedia Thumb

Braun Ambulances' EZ Door Forward

Helps to create a safer ambulance module.
Watch It >


Multimedia Thumb

LMA MAD Nasal™

Needle-free intranasal drug delivery.
Watch It >


More Product Videos >