NBC Lee County EMS is looking to speed up its response time in emergencies by predicting where ambulances will be needed most.
There's no crystal ball for dispatchers. They never know when or where the next emergency may strike. But now they have some help.
Lee County EMS in Florida is the first in the nation to use this new software.
"As a former dispatcher, I know half the time when I move someone to cover an area I get a call back where the ambulance was," Tom Woolverton, Lee County communications supervisor, said.
This new program could prevent that. It's able to predict where a 911 call may come from every hour of every day.Read More, FL county is the first in the nation to use new 911 software