Spokane Fire Department Deploys First SafetyPAD ePCR/FDM RMS Interface

Enables best of breed platforms to be used without increasing overhead


| Tuesday, April 29, 2014

MinneapolisThe Spokane Fire Department (SFD) recently started up its new electronic patient care reporting system, SafetyPAD. This is another large city which has selected SafetyPAD ePCR as its premier provider and will be the first with the first two-way fire records interface between SafetyPAD and FDM Software’s Records Management System (RMS).

The joint implementation makes it easier for the department to leverage best of breed solutions without increasing overhead costs and, at the same time, enhance operational and strategic planning capabilities.

“This integration will allow us to continue providing top level service to the City of Spokane's citizens while saving tax payer dollars,” said Brian Schaeffer, Assistant Chief of the City of Spokane Fire Department. “Utilizing both systems as one not only lessens our administrative overhead, but also streamlines our emergency response processes.”

SafetyPAD trained all department personnel on the electronic patient care reporting platform after extensive ride-a-longs and consultations with key members of the department to best understand SFD’s needs and customization requirements.

“We were able to offer a rapid deployment schedule to get the department up and running with SafetyPAD. Our teams were also able to implement the two-way FDM fire records interface and CAD communications at go-live," said Scott Streicher, COO of SafetyPAD. “Our joint solutions means departments like the City of Spokane can have a best in class solutions like SafetyPAD and FDM that interact with one another seamlessly. We are excited to be the only ePCR vendor with a two-way interface to FDM."

The City of Spokane is also working on development plans to share their data with area hospitals and third party EMS transport services in the near future.

"Congratulations to the City of Spokane Fire for selecting SafetyPAD, FDM's premier ePCR partner," said Ed Colin, president of FDM Software. "This implementation with Spokane City Fire is a great example of the benefits to be gained by sharing data with a seamless ePCR-RMS interface. SafetyPAD and Spokane City Fire have done an excellent job with getting this up and running in record time.”

The Spokane Fire Department operates 15 stations throughout Spokane and provides emergency response, prevention education, and training.

About Open Incorporated

Founded in 1993, OPEN Incorporated is a leader in electronic patient care reporting that develops software products for the Fire & EMS industry, enhancing their abilities to serve the public. With more than 19 years of developing highly successful electronic EMS informatics solutions, the company’s SafetyPAD  software and related technologies have been successfully deployed at numerous high performance Fire and EMS services, including six of the top 20 highest run volumes in U.S. cities. Investors can contact investors@safetypad.com for more details. More information can be found at www.safetypad.com.

About FDM Software

FDM Software is a proven market leader in the provision of enterprise Public Safety solutions. FDM provides powerful and flexible Records Management System (RMS) and Computer-Aided Dispatch (CAD) solutions serving millions in 457 jurisdictions throughout North America. FDM is focused on providing the best public safety product in the industry backed by exceptional 24/7 customer service. FDM’s corporate head office is based in North Vancouver, BC. For more information please contactsales@fdmsoft.com or 1-800-986-9941.

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