Public safety professionals are usually encouraged to conduct after-action evaluations after every significant event or call. But quite often this necessary continuous-improvement activity is either forgotten or devolves into a relatively meaningless exercise.
This training program presents a disarmingly simple continuous-improvement method that is widely used in the business world but so far hasn't been much adopted by the public sector, although it is just as useful there. This tool is at the core of what world-class companies like Toyota and IBM do to get better every year.
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About the Firefighters Support Foundation
The Firefighters Support Foundation is a 501(c)(3) tax-exempt non-profit organization dedicated to assisting firefighters, emergency management, EMS, and Search & Rescue personnel perform their jobs effectively and safely. We also set aside a portion of our funds to aid underfunded agencies and assist families of fallen firefighters.