Cassidian Communications Announces Renewal of Emergency Notification Contract by Mendocino County, California


Cassidian Communications | | Friday, October 14, 2011

Cassidian Communications, an EADS North America company, today announced the renewal of its contract with the Mendocino County, Calif., Sheriff’s Office for hosted emergency notification services. Continuation of the agreement, originally signed in April 2009, gives county officials remote access to the fully hosted The Communicator!® NXT™ and GeoCast® Web™ solutions, which provide rapid, multi-modal communication with local residents, emergency responders and others in situations impacting public safety.

“The decision to extend our service contract with Cassidian Communications was an easy one,” said Lori Keiser, Communications Supervisor for the Mendocino County Sheriff’s Office, “especially considering our long-standing relationship with the company and the past
success of our emergency notification program.”

The Mendocino County Sheriff’s Office provides professional, responsive law enforcement services to a population of nearly 88,000 people, according to the 2010 U.S. Census. Use of The Communicator! NXT and GeoCast Web notification solutions enable immediate and widespread communication during wildfires, inclement weather, missing person situations, HAZMAT incidents and other public safety events.

Remotely activated, these web-based notification solutions automatically send voice and text messages to certain lists of people such as SWAT and search and rescue teams and/or within precisely targeted map locations, quickly providing pertinent information and potentially life-saving instruction. Cassidian Communications fully manages all communication through its geographically diverse, highly secure (SSAE 16-certified) hosting facilities. Real-time reporting keeps the Mendocino County Sheriff’s Office apprised of the entire notification effort, adding to officials’ situational awareness throughout any emergency’s lifecycle.

Both notification solutions are fully redundant, giving Mendocino County uninterrupted access to the company’s multiple, geographically diverse hosting facilities. This measure further ensures the operation’s communication readiness and reliability, even during events impacting different regions of the country at the same time.

“With The Communicator! NXT and GeoCast Web solutions from Cassidian Communications, we are prepared to assemble emergency response teams and alert local residents at a moment’s notice,” said Keiser. “Our decision to continue our contract ultimately will benefit the many residents and visitors of Mendocino County, now and into the future.”
“We are thrilled with Mendocino County’s decision to renew its emergency notification contract with us,” said Mark Portanova, Director of Sales for the Notification Solutions and Services (NSS) business unit of Cassidian Communications. “It is both an honor and a privilege to support the critical communications needs of this progressive public safety operation.”

The Mendocino County Sheriff’s Office first implemented The Communicator!® NXT™ and GeoCast® Web™ notification solutions in April 2009. It also utilizes the company’s VESTA® call processing solution, enabling the operation to effectively manage calls for help from within the County, as well as its MagIC™ management information application. Together, these Cassidian Communications products work to support the county’s comprehensive public safety program.

Cassidian Communications continues to serve clients ranging from public safety operations to Fortune 1000 corporations to federal agencies. Collectively, the company has more than 40 years of experience deploying 9-1-1 call processing solutions, notification solutions and first responder digital trunked radio networks.

About Cassidian Communications (
As the largest and most trusted source of mission critical communications solutions, Cassidian Communications, an EADS North America company, is leading the way in standards-based

NG9-1-1 call center applications, notification solutions and services, and P25 land mobile radio systems. Headquartered in Temecula, California.

About EADS North America (
EADS North America is the North American operation of EADS, a global leader in aerospace, defense and related services. As a leader in all sectors of defense and homeland security, EADS North America and its parent company, EADS, contribute over $11 billion to the U.S. economy annually and support more than 200,000 American jobs through its network of suppliers and services. Operating in 17 states, EADS North America offers a broad array of advanced solutions to its customers in the commercial, homeland security, aerospace and defense markets.

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