Judith Acosta, LISW, CHT, 2009 Sept 8, Judith Acosta

It's been about 20 years since my first workshop on therapeutic communication with a small volunteer firehouse, and I still get the same questions at my seminars: "What do I say when there's nothing to...

Judith Acosta, LISW, CHT, 2009 May 28, Judith Acosta

You all know what to do as EMS providers, but it can be so hard to know precisely what to say. In this four-part series, we're going to explore the power of the spoken word during medical emergencies....